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Software update 14th May 2018 - please report any problems

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Software update 14th May 2018 - please report any problems

by admin » Mon May 14, 2018 10:02 am

Please let me know if you encounter any new problems using the database today, as some software updates on the server this morning could have affected many diverse parts of the DDb system. I don't anticipate any major disruption as the changes have been extensively tested, but some issues have probably slipped through.

You will need to log in again, but that should be a one-off.

The back-end changes today should be largely invisible to users, (the updates streamline many parts of the system, fix some bugs and help pave the way for more interesting future updates but don't add any new features).
Tom Humphrey
Database Officer, Botanical Society of Britain and Ireland (BSBI)
c/o Centre for Ecology and Hydrology,Maclean Building, Crowmarsh Gifford, Wallingford, Oxon, OX10 8BB, UK.
tom.humphrey@bsbi.org
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Re: Software update 14th May 2018 - please report any proble

by Geoffrey Hall » Wed May 16, 2018 4:43 pm

Tom,
A query using the template "Taxa recorded before date but not since from grid-square or county DEPRECATED unless date option needed" gives the following response: "Template not found The specified report name 'ontrollers\searchtemplates\SearchTemplate_TaxaNotRefound' does not appear to be valid".
Has the template been removed, or is this a result of the upgrade?
Geoffrey Hall
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Re: Software update 14th May 2018 - please report any proble

by admin » Wed May 16, 2018 5:05 pm

Thanks very much for letting me know. The search templates should be working again now.

Tom
Tom Humphrey
Database Officer, Botanical Society of Britain and Ireland (BSBI)
c/o Centre for Ecology and Hydrology,Maclean Building, Crowmarsh Gifford, Wallingford, Oxon, OX10 8BB, UK.
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Re: Software update 14th May 2018 - please report any proble

by AndyAmphlett » Wed May 16, 2018 5:39 pm

Tom,

My last two syncs of MM records when viewed on the DDb do not included counts (numeric values) or the text from the Comments field of the original record. Prior to that the records look ok.

Andy.
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Re: Software update 14th May 2018 - please report any proble

by admin » Thu May 17, 2018 1:05 pm

Andy,

Thanks very much for letting me know about this (and for sending additional details by email). The affected records have been corrected.
Tom Humphrey
Database Officer, Botanical Society of Britain and Ireland (BSBI)
c/o Centre for Ecology and Hydrology,Maclean Building, Crowmarsh Gifford, Wallingford, Oxon, OX10 8BB, UK.
tom.humphrey@bsbi.org
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Re: Software update 14th May 2018 - please report any proble

by jdsh » Tue May 29, 2018 9:49 pm

This may be another bug - none of my stored queries run and come up with: Unhandled error response (4666) (Internal Server Error). Please report this problem.

Jon
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Re: Software update 14th May 2018 - please report any proble

by admin » Tue May 29, 2018 9:58 pm

Hi Jon, thanks very much for reporting that. Stored queries should be working again.
Tom Humphrey
Database Officer, Botanical Society of Britain and Ireland (BSBI)
c/o Centre for Ecology and Hydrology,Maclean Building, Crowmarsh Gifford, Wallingford, Oxon, OX10 8BB, UK.
tom.humphrey@bsbi.org
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Re: Software update 14th May 2018 - please report any proble

by AndyAmphlett » Wed May 30, 2018 9:25 am

Tom,

I an not able to download records (tried csv and Excel formats). Message says Failed - server problem.

Andy.
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Re: Software update 14th May 2018 - please report any proble

by admin » Wed May 30, 2018 9:36 am

Hi Andy,

Thanks for reporting this. The search problem should be resolved now.

I'm sorry there have been so many issues recently, with hindsight it was probably a mistake to apply so many disruptive software updates at once, it's made testing everything fairly difficult.
Tom Humphrey
Database Officer, Botanical Society of Britain and Ireland (BSBI)
c/o Centre for Ecology and Hydrology,Maclean Building, Crowmarsh Gifford, Wallingford, Oxon, OX10 8BB, UK.
tom.humphrey@bsbi.org
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Re: Software update 14th May 2018 - please report any proble

by AndyAmphlett » Thu May 31, 2018 10:25 pm

Hi Tom,

Excel format downloads are working fine now. Thanks. But csv downloads are failing.

Andy.

Added 1st June. Shapefile downloads also fail 'server problem'.
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